A question every utility should be asking itself is: how can we leverage GIS to make utility management easier, safer, and more precise for all involved parties? This ebook explores the many critical GIS best practices field service management can implement in their existing strategies.
Join our upcoming webinar, “Improve CSAT with better unplanned outage management” about analyzing high-risk environments and using the latest technology to maximize situational awareness. Tom Bruhis and Elliot Kim will discuss how utilities can improve CSAT by providing better unplanned outage experiences with AI, AR, and GIS-Mobile strategies.
Watch the video interview to learn more about how LAPP is achieving its business goals thanks to OverIT NextGen Platform.
We are pleased to announce the publication of a new report that we have created in collaboration with Utility Week!
We are pleased to announce a new white paper that we have created in collaboration with Field Service News!
The white paper, entitled “CTRL-ALT-DELETE: Time to reboot field service?”, points out the urgency of moving away from legacy systems as field service arrives in a new era.
We are pleased to announce a new white paper that we have created in collaboration with Field Service News.
The white paper entitled “Are we ready for FSM 3.0?”, it is about what we should expect from an FSM solution suited to the new normal, and how do we map an effective path from our existing legacy solutions.
This IDC research opinion focuses on the spin-off from the Engineering Group and the announcement of Paolo Bergamo as the new CEO of OverIT as “a strategic move to ensure that technology innovation is a part of its long-term business strategy.”
Regular maintenance of Energy and Utilities equipment is critical to keep communities running and functioning. Field Service for electric and water Utilities is often found in remote locations making inspections, maintenance, and support challenging for lone or new technicians who are responsible.
Did you miss the webinar hosted by OverIT and JustFSM? Watch the webinar recording and discover the journey of a smooth transition from an existing FSM platform like ClickSoftware to OverIT NextGen platform.
Did you miss the webinar hosted by OverIT and RealWear on the Benefits of Remote Support? Watch the webinar recording and discover the key benefits Rail Cargo Group and H-ON Consulting were able to reach.
We are the home to innovators, FSM experts, and engineers dedicated to leveraging technology to help Field Service teams work smarter. Our company is multicultural and founded on innovative research and collaborative thinking. By relying on innovative technologies such as Augmented Reality and Artificial Intelligence to optimize field activities, over 150,000 of our clients’ resources are improving operational performance and customer satisfaction, while reducing costs.
Developed in partnership with Field Service News and RealWear, and the exclusive participation of Rail Cargo Group, this 22 page eBook looks at the key considerations Field Service organizations should make when looking at remote service solutions for their operations from both a software and hardware perspective
Safety, efficiency and information gathering are of fundamental importance in the rail industry, both for linear assets and for fixed or mobile assets. Download the document in which we illustrate how Augmented Reality can be applied to the railway industry.
The rapid development of enabling technologies and the increasingly widespread access to portable devices (similar to what has already happened with PDAs, smartphones and tablets) has led to an increasing diffusion of solutions based on Augmented, Mixed and Reality. Virtual, even from “never again without” for any company that operates in the
industrial production field.
Safety, efficiency, and information collection are all extremely important in the rail industry whether linear, fixed or rolling assets. Discover the benefits provided by AR-based solutions.
The spread of Augmented, Mixed and Virtual Reality-based solutions is reshaping the field of Industrial Manufacturing. Download the asset and learn more.
Navigating the Field Service Management of the Future, Together
