Remote support in oil pump inspection and installation
Trillium Flow Technologies, with its Italian division, Gabbioneta Pumps, is a global leader in the engineering, production and installation of field-proven pumps for the Oil & Gas industry.
CUSTOMER’S NEEDS
Our customer required a solution to provide its plant operators in Kuwait and Peru with remote support by experts located in the Italian headquarter, as to perform installation and inspection activities on oil pumps.
OUR SOLUTION
Gabbioneta Pumps chose to adopt NextGen Field Collaboration, which, thanks to its advanced collaboration functionalities, enables expert technicians in the Italian operation center to provide remote support to the operators working in plants located in Kuwait and Peru.
NextGen Field Collaboration allows to share, in real time and in Augmented Reality, multimedia contents and annotations, which streamline inspection and installation operations, by making them even more efficient, accurate and safer than ever before. Furthermore, thanks to the possibility to record interventions, thus standardizing the execution of inspections, NextGen Field Collaboration is going to provide our customer with new and innovative tools aimed at managing and sharing knowledge.
