Managing mission-critical operations on the gas network end-to-end
Snam is the leading European operator in natural gas transport, with a network of around 38,000 km in Italy and abroad. The company also deals with storage, holding 17.1% of the European capacity, and regasification, with 6.5 billion cubic meters of gas that will rise to 16.6 billion cubic meters in 2024 after the installation of regasification plants in Piombino and Ravenna, Italy. Snam ranks among the leading Italian listed companies by market capitalization.
BUSINESS CHALLENGE
Let’s step into the shoes of an Oil & Gas company, and possibly of one of the leaders on the market, such as Snam. Let’s imagine operating worldwide and managing a 38,000 km-long gas network, handling over 50,000 activities every year, and assigning them to more than 400 field technicians. With such figures, scheduling maintenance activities, supporting the mobile performance of field operations, and monitoring the whole network may be time-consuming and easily lead to mistakes or inefficient practices. This scenario becomes even more challenging if we consider that one of Snam’s main goals is to promptly address emergency situations, such as by detecting gas leaks.
To operate flawlessly and therefore continue being a leader in the industry, the only option is to rely on a solution incorporating innovative features and integrating with the other business solutions used. From these assumptions, Snam decided to look for a Field Service Management system.
OUR SOLUTION
To streamline the transportation, storage, and regasification processes of the network and keep supplying a huge customer base with energy constantly and efficiently, Snam opted for OverIT as its trusted digital partner. Due to its technology expertise and industry know-how, OverIT provides Snam with scheduling features, advanced GIS and mobile capabilities, as well as third-party integrations. Now Snam can monitor the entire asset life cycle, also improving response capacity in case of emergency.
- Risk management
Support in the assessment and management of potential hazards and requirements associated with gas assets to prevent injuries or dangerous situations - Work order optimization and scheduling
Advanced scheduling and execution of maintenance, emergency, and leak detection & fixing activities - GIS integration
Support of technicians through dedicated cartographic features during the task execution both from back-end and mobile side. Plan to realize the new cartographic and design corporate system for updating and innovating the cartographic platform, technologies, and processes - Mobile app
Assistance of field technicians in the task performance to collect data, acquire multimedia content, readings, and data from field systems, and consult data sheets and instructions - Third-party integration
Seamless integration with external systems (e.g., IBM Maximo, SAP, Salesforce Jarvis) to create an integrated business platform
RESULTS
Streamlined processes and field activities
Reduced travels of technicians
Maximized workforce performance
Cut down carbon emissions
With its 80 years of experience in the development and management of infrastructure, Snam guarantees security of supply and promotes energy transition with investments in green gas (biomethane and hydrogen), energy efficiency, and CCS (Carbon Capture and Storage) technology. It also creates new green areas through a benefit company focused on urban forestation projects.
Snam is committed to achieving zero net greenhouse gas emissions (“Scope 1” and “Scope 2”) by 2040. As of 2021, the company has set a reduction target on indirect “Scope 3” emissions by 2030compared to subsidiaries and suppliers. The corporate business model is based on sustainable growth, transparency, talent and diversity development, and protection and social advance of local communities. The partnership with OverIT and the benefits reached in terms of innovation, operations’ efficiency, and safety confirm Snam as one of the leaders in the evolution of the Oil & Gas sector and one of the enablers of the energy transition.
