ENEL GLOBAL POWER GENERATION

Streamlined management of work shifts and maintenance activities with 24/7 coverage

Enel Global Power Generation is the company of Enel Group operating in 29 countries worldwide in the development and management of the activities for generating energy from renewables, such as solar, geothermal, wind and hydro, and thermal sources, such as oil and gas.

KEY INFORMATION
Industry
Energy & Utility
Region
EMEA (Italy + Spain) LATAM
Technicians involved
1,300+
Countries served
29

Decarbonizing energy and making economy greener in a sense that it becomes as fair and inclusive as possible for all the stakeholders involved, from people to their communities, from suppliers to customers, is an action that can no longer be postponed. It means respecting human dignity and rights by providing energy to everybody, regardless of nationality and social or economic status, with a constant focus on environmental issues. While the entire world is preparing to shut down coal-powered stations by 2030, Enel Global Power Generation plays a pivotal role in facilitating the move towards sustainable energy by putting people and environment first and investing in the adoption of modern technologies.

BUSINESS CHALLENGE

Organizing daily work shifts and scheduling maintenance tasks on assets located worldwide promptly and efficiently

Enel Global Power Generation operates in 1,200 renewable energy plants located throughout the world and supplies sustainable energy to 29 countries belonging to 5 different continents, generating 30,000 work orders and over 9,000 maintenance notifications per year. In such a multifaceted scenario, no issue or malfunction can be underestimated, as this may have much greater consequences for the life of each of us. Therefore, work shifts need to be organized with a 24/7 coverage as to optimally fill the technicians’ agenda with the maintenance tasks to perform in no time.


SOLUTION

Management of work shifts and smooth execution of maintenance activities in no time with 24/7 coverage

Enel Global Power Generation daily faces the challenge of organizing work shifts in its Operations Centers with a 24/7 coverage, ensuring the prompt assignment and execution of maintenance tasks. Of course, the staff cannot be left alone in the field: giving them the possibility to receive support during the execution of Operation & Maintenance processes by a mobile application which has a multilingual and user-friendly interface is a sound strategy to address the needs of the workforce, regardless of nationality or level of digital literacy, while monitoring activities and ensuring service continuity to all end users.

  • Third-party integration
    Integration with external systems such as SAP PM/MM, SAP HR, and G-PWAY for the management of maintenance notifications, alerts, and tickets; CKS and LDAP for document management
  • Automated work shifts
    24/7 automatic management of resources and work shifts in the Operations Centers featured by the Shift management custom module. Scheduling of maintenance activities to field operators from the back-end system
  • Event management and mobile App
    Replication and synchronization of the offline mobile app running on smartphones and tablets with the server to display alerts and tickets on the dashboard and execute field activities. Generation of notifications to SAP PM and debriefing of work orders by field technicians

RESULTS

Thanks to OverIT, Enel Global Power Generation has reached remarkable benefits:

40% productivity improvement: 2,500 work orders and 800 notifications per month

50% reduction of activity reporting time

75% reduction of maintenance costs following the adoption of a standardized solution

60% optimization of the average system alignment time

Generating clean energy from renewables is just the first step for Enel Global Power Generation, as its business strategy embraces sustainability throughout every project phase. By adopting actions and best practices to tackle climate change, it encourages the transition towards decarbonization, minimizing the environmental impact while maximizing performance, and brings economic and social benefits to local areas by promoting circular economy. In this way, the energy produced is affordable, sustainable, clean, and accessible to all communities around the world. By relying on cutting-edge solutions, the OverIT solution allows Enel Global Power Generation to minimize the environmental impact of activities, optimize the operational efficiency of plants, and ensure a responsible use of resources.

The OverIT NextGen Platform is also contributing to reaching Sustainable Development Goals:

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