Streamlined management of work shifts and maintenance with 24/7 coverage
Enel Global Power Generation is the company of Enel Group operating in 29 countries worldwide in the development and management of the activities for generating energy from renewables, such as solar, geothermal, wind and hydro, and thermal sources, such as oil and gas.
Decarbonizing energy and making economy greener in a sense that it becomes as fair and inclusive as possible for all the stakeholders involved, from people to their communities, from suppliers to customers, is an action that can no longer be postponed. It means respecting human dignity and rights by providing energy to everybody, regardless of nationality and social or economic status, with a constant focus on environmental issues. While the entire world is preparing to shut down coal-powered stations by 2030, Enel Global Power Generation plays a pivotal role in facilitating the move towards sustainable energy by putting people and environment first and investing in the adoption of modern technologies.
BUSINESS CHALLENGE
Enel Global Power Generation operates in 1,200 renewable energy plants located throughout the world and supplies sustainable energy to 29 countries belonging to 5 different continents, generating 30,000 work orders and over 9,000 maintenance notifications per year. In such a multifaceted scenario, no issue or malfunction can be underestimated, as this may have much greater consequences for the life of each of us. Therefore, work shifts need to be organized with a 24/7 coverage as to optimally fill the technicians’ agenda with the maintenance tasks to perform in no time.
SOLUTION
Enel Global Power Generation daily faces the challenge of organizing work shifts in its Operations Centers with a 24/7 coverage, ensuring the prompt assignment and execution of maintenance tasks. Of course, the staff cannot be left alone in the field: giving them the possibility to receive support during the execution of Operation & Maintenance processes by a mobile application which has a multilingual and user-friendly interface is a sound strategy to address the needs of the workforce, regardless of nationality or level of digital literacy, while monitoring activities and ensuring service continuity to all end users.
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Third-party integration
Integration with external systems such as SAP PM/MM, SAP HR, and G-PWAY for the management of maintenance notifications, alerts, and tickets; CKS and LDAP for document management
Automated work shifts
24/7 automatic management of resources and work shifts in the Operations Centers featured by the Shift management custom module. Scheduling of maintenance activities to field operators from the back-end system
Event management and mobile App
Replication and synchronization of the offline mobile app running on smartphones and tablets with the server to display alerts and tickets on the dashboard and execute field activities. Generation of notifications to SAP PM and debriefing of work orders by field technicians
RESULTS
Generating clean energy from renewables is just the first step for Enel Global Power Generation, as its business strategy embraces sustainability throughout every project phase. By adopting actions and best practices to tackle climate change, it encourages the transition towards decarbonization, minimizing the environmental impact while maximizing performance, and brings economic and social benefits to local areas by promoting circular economy. In this way, the energy produced is affordable, sustainable, clean, and accessible to all communities around the world. By relying on cutting-edge solutions, the OverIT solution allows Enel Global Power Generation to minimize the environmental impact of activities, optimize the operational efficiency of plants, and ensure a responsible use of resources.
