This IDC MarketScape provides electric, gas, and water utilities with critical information for assessing FSM solutions.
“Whether due to the need for a new implementation or due to the necessity of catching up with the sector’s developments, utilities can use this study to get insights into FSM vendors as well as their capabilities and strategies in their future road maps”.
OverIT was recognized by IDC as a Leader thanks to its solid expertise in addressing utility-specific needs in the field services space with over 20 years of domain experience and over 150 implementations of FSM among utilities.
Want to learn more about the leading IT research and advisory companies? Check out their reports about OverIT.
SOURCE: IDC MarketScape Worldwide Field Service Management Solutions for Utilities 2022 Vendor Assessment, by Jean-Francois Segalotto, Gaia Gallotti, Gaurav Verma, January 2022, IDC # US47455521
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.