Managing electric, gas, and water utility networks in the field comes with significant challenges, whether inspecting a gas pipe or evaluating the downstream effects of shutting off a valve or switch. A single fault in these intricate, interconnected systems can lead to widespread disruptions, complicating the task of quickly identifying and resolving the problem.
The new network tracing feature equips field technicians with an interactive mobile map that offers real-time visibility into asset flows and connections. This enables them to trace issues to their source more quickly and accurately, keeping operations running smoothly. Technicians can now make data-driven decisions, manage disruptions more effectively, maintain regulatory compliance, and minimize downtime.
Technicians often face the challenge of working with outdated or inaccurate maps, leading to inefficiencies, errors, and waste of time. This scenario is compounded in remote areas with poor connectivity.
The offline mobile GIS redlining feature now works offline for technicians to mark updates and inaccuracies directly on their mobile maps. They can capture real-time observations, annotate changes, and ensure the overall accuracy of data on-site. Once connectivity is restored, these updates are seamlessly synchronized with the central system, ensuring that data remains current and of the highest quality, anytime, anywhere.
Managing schedules and dispatching can often be overwhelming, especially when dealing with varying SLAs, crews, complex work and unexpected situations. Therefore, we supercharged our scheduling engine to make the process smoother and more efficient than ever. With enhanced performance, you can now schedule and dispatch resources up to twice as fast, to optimize your operations and respond quickly when it matters most.
Our latest APIs empower partners to easily manage complex Field Service Management projects, enabling faster development, smoother integration, and more efficient workflows. With these enhanced capabilities, you can extend your system’s functionality and scale effortlessly.