OverIT has been named by Gartner® in the 2023 Market Guide for Field Service Management
The report has been authored by Jim Robinson and Alexandre Oddos.
The report states:
“The field service management market is evolving, with incorporation of adjacent technologies and use-case-specific functionality becoming more common. Customer service and support technology leaders can use this research to help select best-fit functionality for their business case.”
OverIT thinks and confirms itself as the trusted digital partner for mission-critical operations on linear assets.
Introducing innovative practices, hundreds of live customers operating in Energy & Utility, Oil & Gas, Telco, and Transportation industries are increasing safety and providing the best support for frontline workers, while boosting productivity and driving success. That is why partnering with OverIT is also about reducing asset repair and completion times, while improving asset uptime and use, along with first-time fix rates.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*Source: Gartner, Market Guide for Field Service Management, 13 November 2023.